Privacy Policy

1. Introduction

Blacksmith Engineering (“Blacksmith”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have in relation to it.

This policy applies to personal data collected through our website at blacksmith-eng.com, our contact and demo request forms, our careers and recruitment activity, and any other interactions you have with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

Blacksmith Engineering is the data controller responsible for your personal data.

Company registration number: 08658351
Registered address: 5 Glastonbury Grove, Glastonbury Grove, Newcastle Upon Tyne, England, NE2 2HA
Contact email: hello@blacksmith-eng.com

3. What personal data we collect

We collect personal data that you provide to us directly, and limited data collected automatically through your use of our website.

Information you provide to us:

• Contact details such as your name, email address, phone number, and company name, when you submit an enquiry, request a demo, or otherwise contact us through our website forms or by email.
• The content of any message you send us.
• If you apply for a role with us, your CV, cover letter, and any other information you choose to include in your application.

Information we collect automatically:

• Technical data such as your IP address, browser type, device information, and general location, collected via cookies and similar technologies when you browse our site.
• Usage data about how you interact with our website, such as pages visited and referral source.

We do not knowingly collect financial information, government identification numbers, or other special category data through our website.

4. How we use your personal data, and our legal basis

We use your personal data only for the following purposes, and only where we have a valid legal basis to do so:

• To respond to your enquiries and provide requested information or services — necessary to take steps at your request prior to entering into a contract, or in our legitimate interest of responding to business enquiries.
• To manage recruitment and job applications — necessary to take steps at your request prior to entering into an employment contract, and where required, based on your consent.
• To operate, maintain, and improve our website — based on our legitimate interest in ensuring our website functions correctly and securely.
• To analyse site traffic and understand how our website is used, including through cookies described in Section 6 — based on your consent, where required, or our legitimate interest in improving our services.
• To comply with our legal obligations, for example in relation to tax, accounting, or regulatory requirements applicable to our defence and offshore engineering activities.

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.

5. Who we share your data with

We may share personal data with trusted third-party service providers who process it on our behalf, strictly to help us operate our website and business, including:

• IT infrastructure, website hosting, and software providers.
• Analytics and marketing platform providers (see Section 6 on cookies).
• Professional advisers, such as legal or accounting firms, where necessary.

These providers are only permitted to use your personal data to perform the services we ask of them, and are required to keep it secure and confidential. We may also disclose personal data where required by law, regulation, or a valid request from a public or government authority — including where relevant to our defence sector obligations.

6. Cookies and similar technologies

Our website uses cookies and similar technologies to operate correctly and to help us understand how visitors use our site. This includes:

• Essential cookies, required for the website to function.
• Analytics and advertising cookies, including the LinkedIn Insight Tag, which helps us understand website traffic from LinkedIn and measure the performance of our content and campaigns. LinkedIn may process data collected through this tag in accordance with its own privacy policy.

If you do not want your browsing activity on our site to be used by LinkedIn for advertising purposes, you can opt out directly through LinkedIn’s own controls at https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

You can manage or disable non-essential cookies at any time through your browser settings, or via any cookie preference tool provided on our site. Disabling certain cookies may affect the functionality of our website.

7. International data transfers

Some of our third-party service providers, including certain analytics and advertising partners, may process personal data outside the UK or the European Economic Area (EEA), including in the United States. Where this occurs, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Addendum or the EU Standard Contractual Clauses, or that the transfer is otherwise made to a country recognised as providing adequate protection for personal data.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Enquiry and contact form data is typically retained for as long as needed to respond to and resolve your enquiry, and for a reasonable period afterwards for record-keeping purposes. Job application data is retained for the duration of the recruitment process and, if unsuccessful, for a limited period afterwards, unless you ask us to delete it sooner or agree that we may retain it for consideration for future opportunities.

9. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While we work hard to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data, in certain circumstances.
• Request that we restrict or object to certain processing of your data.
• Request a copy of your data in a portable format, where applicable.
• Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk, or your local data protection authority, if you believe we have not handled your personal data appropriately.

To exercise any of these rights, please contact us using the details in Section 2. We may need to verify your identity before responding to your request.

11. Children’s privacy

Our website and services are intended for business and professional audiences and are not directed at children. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post any updates on this page along with a revised “last updated” date. We encourage you to review this policy periodically.

Last updated: 24 August 2026

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@blacksmith-eng.com.